Help & Support
Get help with login, image processing, and billing. Find quick answers or contact our team.
Need Quick Help?
Email us anytime · Response within 24 hours
Login Issues
• I didn't receive my verification code — Check spam or request a new code.
• The verification code doesn't work — Codes expire; request a new one.
• Google login isn't working — Allow pop-ups or try email verification.
Image Processing
• Supported formats — JPG, PNG, PDF.
• Processing time — Usually within 30 seconds.
• Storage — Not stored permanently; privacy-first.
• Rate limit exceeded — Wait about 1 hour or process in smaller batches.
Credits & Subscriptions
• We support both credits and subscriptions.
• Credits are earned by sharing our website.
• When you do not have an active subscription, you can use credits.
Version Migration (v2.0)
• This is RemoveHandwriting v2.0, a major redesign launched in mid-October 2025.
• The previous v1.0 was built with WordPress and had limited experience.
• If you purchased credits on the old system and see 0 after logging into the new system, please email service@removehandwriting.ai for verification and resolution.
Billing & Subscriptions
• Cancel anytime — Remains active until the end of the billing period.
• Refunds — See our refund policy or contact support.
• Payments — All major credit cards via Stripe.
Contact Support
Still need help? Our team is here to assist.
Email: service@removehandwriting.ai
Response time: Usually within 24 hours
Try now: pricing · contact
Quick Response
Reply within 24 hours
Transparent Process
Clear status updates
Privacy First
No permanent storage
Service Guarantee
99.9% uptime commitment